The cost of decentralized claims management
Managing cross-border claims without a unified strategy often leads to operational inefficiencies and financial leakage.
Fragmented Communication
Multiple touchpoints across different countries lead to information silos and lost context.
Unpredictable Reserves
Inconsistent reserve setting practices vary by jurisdiction, making financial planning difficult.
Compliance Risks
Navigating varying local regulations without centralized oversight increases legal exposure.
Cross-border claims handling.
Local execution.
Centralized steering.
Accelerate cycle times, ensure full transparency, and maintain consistent reporting across all jurisdictions.
The AFES System
Demonstrating competence and safety through a structured, auditable workflow.
Intake & Triage
Local Execution
Quality & Legal Control
Centralized Reporting
Service Portfolio
Tailored solutions for every claim situation.
Green Card / Motor
When?
For cross-border traffic accidents.
For Whom?
Insurers, Bureaus
Output
- Settlement within Green Card Bureau rules
General Liability
When?
For complex property/injury claims.
For Whom?
Insurers, Corporates
Output
- Liability assessment & defense
Recourse / Recovery
When?
For subrogation potential.
For Whom?
Insurers, Fleets
Output
- Recovered funds
Audits
When?
For portfolio health checks.
For Whom?
Insurers, Risk Managers
Output
- Audit report & reserve correction
Track Record
Proven Results
We deliver measurable impact through technical expertise and disciplined execution.
Complex Coach Accident
Fleet Liability Program
Cross-Border Recourse
Real-time transparency across all jurisdictions.
50+
Years of experience
30+
Countries covered
Yes
In-house legal & quality
200+
Active partners
Stay updated
News
AFES expands network in Southeast Europe
New partnerships in Romania and Bulgaria strengthen cross-border handling capabilities in the region.
Read moreDigital reporting platform update v3.2
Enhanced dashboards with real-time reserve tracking and SLA monitoring for all partner insurers.
Read moreAFES at Insurance Europe Conference 2026
Join us in Brussels for our presentation on standardized cross-border claims management.
Read moreReady to optimize your claims process?
Start with a pilot project to see the difference. We integrate seamlessly with your existing workflows.
Briefing
We align on scope, SLAs, and reporting requirements.
Pilot Setup
Data exchange setup and process definition within days.
Go Live
Immediate handling of assigned cases with full transparency.