AFES

The AFES System

Demonstrating competence and safety through a structured, auditable workflow.

1

Intake & Triage

InputClaim notification
OutputStructured file, assignment to handler
2

Local Execution

InputInvestigation
OutputVerified facts, reserve estimation, local experience
3

Quality & Legal Control

InputDraft report
OutputCompliance check, strategy alignment
4

Centralized Reporting

InputFinal data
OutputUnified dashboard, settlement recommendation

Cross-border claims handling. Local execution. Centralized steering.

Accelerate cycle times, ensure full transparency, and maintain consistent reporting across all jurisdictions.

50+ years experience
Europe-wide network
In-house quality & legal

Service Portfolio

Tailored solutions for every claim situation.

Green Card / Motor

When?

For cross-border traffic accidents.

For Whom?

Insurers, Bureaus

Output

  • Settlement within Green Card Bureau rules

General Liability

When?

For complex property/injury claims.

For Whom?

Insurers, Corporates

Output

  • Liability assessment & defense

Recourse / Recovery

When?

For subrogation potential.

For Whom?

Insurers, Fleets

Output

  • Recovered funds

Audits

When?

For portfolio health checks.

For Whom?

Insurers, Risk Managers

Output

  • Audit report & reserve correction

Track Record

Proven Results

We deliver measurable impact through technical expertise and disciplined execution.

Complex Coach Accident

SituationSevere multi-passenger accident in France involving a German coach. Multiple injuries and fatalities.
ApproachImmediate on-site investigation, coordination with local authorities, and centralized communication with 40+ claimants.
OutcomeSettled 20% below initial reserve with 100% compliance to local regulations.
Standardized Reporting
LIVE DASHBOARD
98.5%
SLA Compliance
€4.2M
Reserve Accuracy
-12%
Avg. Cost

Real-time transparency across all jurisdictions.

50+

Years of experience

30+

Countries covered

Yes

In-house legal & quality

200+

Active partners

Ready to optimize your claims process?

Start with a pilot project to see the difference. We integrate seamlessly with your existing workflows.

1

Briefing

We align on scope, SLAs, and reporting requirements.

2

Pilot Setup

Data exchange setup and process definition within days.

3

Go Live

Immediate handling of assigned cases with full transparency.

Response typically within 24h.